At FitFocus MD Weight Loss & Wellness Clinic, we strive to provide the highest level of care and service. Our refund policy is designed to ensure clarity and fairness to all our clients. Please review the following guidelines regarding refunds:
All program fees are non-refundable once the program has commenced. This includes any upfront payments made for consultations, program enrollment, and personalized plans.
Fees for laboratory tests and medications are non-refundable once these services have been rendered or prescriptions have been ordered.
In the event of a medical condition that prevents you from continuing the program, please provide a doctor’s note. We will review such cases on an individual basis to determine if a partial refund or credit towards future services is appropriate.
If you are dissatisfied with any aspect of our service, we encourage you to speak with Dr. Gadhiya. While refunds are not typically issued for dissatisfaction, we are committed to working with you to address your concerns and find a satisfactory resolution.
To request a refund, please contact our office in writing via email or mail, providing your full name, contact information, and a detailed reason for the refund request.
Refund requests will be reviewed within 14 business days, and you will be notified of the outcome.
For any questions or to submit a refund request, please contact us at:
We value your commitment to your health and appreciate your understanding of our refund policy. Thank you for choosing FitFocus MD Weight Loss & Wellness Clinic.
